chestionar (EN) | Luness Agency

Select your business activity

Hospitality

Real Estate

Construction

Retail

Other

How do you evaluate customer feedback regarding their overall experience with your brand?

Mostly positive

Mixed, both positive and negative

Mostly negative

I don’t collect customer feedback

Do you offer a unique and memorable experience to your customers compared to your competition?

Yes, consistently

Sometimes

Rarely

Not at all

How well do you think your logo and visual identity reflect your business values and mission?

Very well

Satisfactory

Needs improvement

Doesn’t reflect them at all

When was the last time your brand’s visual identity was updated?

Within the last year

In the last 2-5 years

More than 5 years

Never

Is your brand’s visual identity (logo, colors, fonts, etc.) consistent across all platforms and marketing materials?

Completely consistent

Consistent on most platforms, with some exceptions

Inconsistent across different platforms

I haven’t evaluated the consistency of our visual identity

How active is your brand on social media?

Very active

Moderately active

Inactive

We don’t have a social media presence

Is your business website optimized for mobile and easy to navigate?

Yes, fully optimized

Partially optimized

Not optimized

We don’t have a website

What strategies do you use to retain customers?

Loyalty programs and rewards

Regular and personalized communication

Exclusive events and offers

We haven’t implemented retention strategies

How do you position yourself compared to your main competitors?

We are market leaders

We hold our ground but are not leaders

We are behind the competition

I don’t know our position compared to the competition

Do you have a clear strategy to differentiate from your competitors?

Yes, and it’s very effective

We have a strategy, but it could be improved

We don’t have a clear strategy

We don’t see it as necessary

How is your business positioned in terms of pricing compared to your competitors?

Premium pricing to reflect superior quality

Competitive pricing, aligned with the average

Affordable pricing to attract a large customer base

I’m not sure how our prices are positioned

What's your name?*

Your email*

What’s the name of the business you represent?*

What’s your position in the business you represent?*

Where does your business operate?*

Branding Consultation

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